I’m 24 years old; completed my Bachelor’s Degree in Computer Engineering.
I’m a whole hearted food lover: fan of burgers, pizza, salad, steak, and tacos.
I’m considered, by many, a tech enthusiast. I find myself Beta testing all the things: Google Chrome Canary, Android Oreo, WebKit.
I’m a Full Stack Web Developer who lives and breathes Open Source Software (OSS), and believes it’s up to us to help Make the Web great, again.
ACIT 2017 iOS Service Certification Exam (iOS-17A)
Use the correct engaging questions to better troubleshoot a customer issue. Demonstrate deductive reasoning through logical question progression. Correctly use evaluative questions to isolate customer issues to educational, environmental, software, or hardware opportunities.
Describe the privacy settings that can be put in place for apps. Use Apple documentation, approved tools, and appropriate service strategies to safely repair iOS Products.
Apple Service Fundamentals Exam (SVC-17A)
Identify and practice ESD precautions. Identify the components of an ESD-compliant workstation. Use the proper tools, equipment, and procedures to set up a workspace that minimizes or eliminates electrostatic discharge damage. Identify the customer statements that generate a Safety First case.
Demonstrate the proper and safe handling of batteries and portable computer case assemblies with a built-in battery. Find and use any Apple product’s serial number to determine its level of coverage.
Describe the impact of poor notes on the repair cycle and customer satisfaction. Demonstrate basic troubleshooting and deductive reasoning skills.
iOS Qualification Exam 2015
Deliver customer technical support. Actively diagnose and repair iOS products released up to 2015. Documentation of troubleshooting, diagnostic and repair procedures. Order and receive parts.
Identify the iOS devices that have Apple-specific features and components. Provide an overview of the steps in the device setup and activation process.
Recognize and respond to SIM Card Alerts during the activation process. Describe the benefits of iTunes and iCloud backups.
- Programming / Markup Languages
- HTML 5
- CSS 3
- Angular (1.x, 5.0)
- ASP.NET (MVC)
- Microsoft SQL Server
- Laravel (5.x)